Terms of service

1. Overview

Welcome to Satoria! The terms "we", "us", and "our" refer to Satoria. Satoria operates this store and website to provide you with a curated shopping experience (the "Services"). Satoria is powered by Shopify.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

2. Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.

To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.

You are solely responsible for maintaining the security of your account credentials. You may not transfer, sell, assign, or license your account to any other person.

3. Products

We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ from how they appear on your screen due to your device and settings.

We do not warrant that the appearance or quality of products purchased will meet your expectations. All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and may limit quantities offered.

4. Orders

When you place an order, you are making an offer to purchase. Satoria reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Satoria sends a shipping confirmation email.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

5. Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes unless expressly stated.

You agree to provide current, complete, and accurate purchase and payment information. You represent and warrant that your credit card information is true, correct, and complete, and that you are authorized to use it for the purchase.

6. Shipping, Delivery, and Free Shipping

Shipping Time:

Order Processing: 1-3 business days
Delivery Time: 4-7 business days
Daily Cutoff Time: 3:00 PM (Eastern Time)
- Orders placed before 3:00 PM will be processed the same day
- Orders placed after 3:00 PM will be processed the next business day

Free Shipping: We offer free shipping on all orders within the United States.

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

7. Returns and Refunds

Customers may return any eligible items within 30 business days of receiving the product, in accordance with our Refund Policy.

To initiate a return, please contact us for instructions. If after we accept your return you do not receive confirmation of receipt within 7 business days, please email us at info@satoriamall.com.

8. Intellectual Property

Our Services, including all trademarks, text, images, graphics, videos, and audio, are owned by Satoria or its licensors and protected by U.S. and foreign intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any material from the Services without our prior written consent.

9. Third-Party Links and Tools

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party sites. Your use of third-party websites is at your own risk.

Access to optional third-party tools is provided "as is" without warranties. We have no liability arising from your use of such tools.

10. Prohibited Uses

You may not use the Services:

For any unlawful or malicious purpose
To violate any laws or infringe upon intellectual property rights
To harass, abuse, or harm others
To transmit false or misleading information
To send spam or advertising
To upload viruses or malicious code
To attempt to impersonate others

We reserve the right to suspend, disable, or terminate your account if you violate these Terms.

11. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED BY SATORIA, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

12. Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, SATORIA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to indemnify and hold harmless Satoria, Shopify, and our affiliates from any losses, damages, or claims (including reasonable attorneys' fees) arising out of:

Your breach of these Terms
Your violation of any law or third-party rights
Your access to and use of the Services

14. Termination

We may terminate this agreement or your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination.

Sections including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive termination.

15. Relationship with Shopify

Satoria is powered by Shopify. Any sales and purchases are made directly with Satoria. Shopify is not responsible for any aspect of sales between you and Satoria. You release Shopify from all claims arising from your purchases with Satoria.

16. Privacy Policy

All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read the Privacy Policy. Information you submit may be transmitted to and processed by Shopify in countries other than where you reside.

17. Feedback

If you submit any ideas, suggestions, feedback, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such content for any purpose, including commercial use.

You represent and warrant that you own or have rights to the feedback and that it does not violate any third-party rights.

18. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

19. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in effect.

20. Waiver and Entire Agreement

The failure to exercise any right shall not constitute a waiver. These Terms constitute the entire agreement between you and Satoria and govern your use of the Services, superseding any prior agreements.

21. Governing Law

These Terms are governed by the laws of the State of Georgia, United States. You and Satoria consent to the exclusive jurisdiction of the state and federal courts in Marietta, Georgia.

22. Changes to Terms

We reserve the right to update or change these Terms at any time by posting updates on our website. Your continued use of the Services after any changes constitutes acceptance of those changes.