Shipping policy

Shipping Overview

Item	Details
Order Processing Time	1-3 business days
Delivery Time	4-7 business days
Daily Cutoff Time	3:00 PM ET
Shipping Cost	FREE
Shipping Area	United States (including Alaska and Hawaii)

Order Processing

Orders placed before 3:00 PM ET are processed the same business day
Orders placed after 3:00 PM ET are processed the next business day
Orders placed on weekends or holidays will be processed on the next business day
You will receive a shipping confirmation email once your order is processed

Shipping Methods

We use reliable carriers including USPS, UPS, and FedEx to deliver your orders. The specific carrier and shipping method may vary based on your location and the items ordered. Standard shipping is available for all products.

Delivery Time

Standard Shipping: 4-7 business days
Delivery times are estimates and may vary based on carrier conditions, weather, and destination
We are not responsible for delays caused by shipping carriers, weather, natural disasters, or events outside our control

Tracking

Once your order ships, you will receive an email with tracking information. You can track your package using the tracking number provided in the shipping confirmation email.

Free Shipping

We offer FREE standard shipping on all orders shipped within the United States. No minimum purchase is required.

Changing Shipping Address

If you need to modify your delivery address after placing an order, please contact us as soon as possible.

Please note: Once an order has been shipped, we may not be able to change the address.

Address Errors

If your order is returned to us due to an incorrect or incomplete address provided by you at checkout, you may be responsible for additional shipping charges for reshipment.

Please ensure your shipping address is complete and accurate before submitting your order.

Order Changes

If you wish to modify your order, please call us within 2 hours of placing your order.

Please note: Changes cannot be made after 2 hours, as orders will enter the processing and shipping workflow.

Items Not Received

If you have not received your order within the expected delivery timeframe, please contact us via email. We will investigate the matter together with our shipping department and logistics partners to provide you with an update as soon as possible.

Undeliverable Packages

If a package is returned to us due to any of the following reasons, redelivery may require additional shipping fees and handling charges:

No one available to receive the package at the delivery address
Package refused by the recipient
Incorrect or incomplete address provided at checkout

Please note: Packages may be temporarily held by the shipping carrier for a period of time before being returned to us.

Lost Package Process

If your package appears to be lost during transit, please contact us within 7 days after the estimated delivery date. We will file an investigation with the shipping carrier (such as USPS, UPS, or FedEx).

Investigation Timeline: The investigation may take several business days to complete.

Resolution Options: If the package is confirmed as lost, we will offer one of the following options:

Replacement (subject to availability); or
Full refund

Delays and Issues

We are not responsible for:

Delays caused by shipping carriers
Delivery failures due to incorrect or incomplete addresses
Delays due to weather, natural disasters, or other force majeure events
Customs delays for international shipments

If you experience any issues with your delivery, please contact us and we will assist you.

Shipping Address

Please ensure your shipping address is complete and accurate before submitting your order
We are not responsible for orders shipped to incorrect addresses provided by the customer
If you need to change your shipping address after placing an order, please contact us as soon as possible